Damproofing & Microcement Specialist

PRIVACY POLICY

Last updated: 1st May 2026

1. Introduction

This policy explains how Prestige Coatings Ltd collects and uses your personal data in line with the UK GDPR and Data Protection Act 2018.

 

2. What Data We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Address (if provided)
  • Project details submitted via forms

 

3. How We Collect Data

  • Contact forms on the website
  • Email or phone enquiries
  • Cookies and analytics tools

 

4. Lawful Basis for Processing

We process data under:

  • Consent – when you submit a form
  • Contract – to provide services
  • Legitimate interest – to improve services

 

5. How We Use Your Data

We use your data to:

  • Respond to enquiries
  • Provide quotations
  • Deliver services
  • Improve our website

 

6. Data Sharing

We do not sell your data.

We may share it with:

  • Service providers (e.g. hosting, email systems)
  • Legal authorities if required

 

7. Data Storage & Security

We store data securely and take reasonable measures to protect it.

 

8. Data Retention

We retain data only as long as necessary:

  • Enquiries: up to 12 months
  • Customers: up to 6 years (for legal/tax purposes)

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Object to processing
  • Data portability

To exercise rights, contact: info@prestigecoatings.co.uk

 

10. Cookies

See our Cookie Policy.

 

11. Complaints

You can complain to the
Information Commissioner’s Office (ICO):
https://ico.org.uk